P2P Training & User Support Specialist

As the P2P Training & Stakeholder Engagement Specialist for China, you will play a key role in strengthening user capability and driving adoption of our Purchase-to-Pay processes. You will shape and deliver high-quality training, act as a trusted partner to our users and stakeholders, and ensure that global standards are translated into effective, locally relevant solutions.
This role requires a strong customer focus, a continuous improvement mindset, and the ability to build strong relationships across teams.
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Key Responsibilities
•    Lead P2P training and engagement activities for the China market, adapting global materials to local needs.
•    Assess learning requirements and work with subject matter experts to design clear, effective training solutions.
•    Create and maintain a range of P2P learning content, including digital learning, guides, and live sessions.
•    Localise, update, and translate training materials to ensure they meet the needs of China users.
•    Act as the voice of the P2P user community, capturing insights and feeding them into process and system improvements.
•    Serve as an end-to-end P2P process expert and key connection point between users, Process Owners, and global S2P teams.
•    Support change initiatives that strengthen process adoption, compliance, and overall user experience.
•    Build strong relationships with stakeholders, ensuring open communication and timely issue resolution.
•    Monitor and report progress on user engagement and training KPIs.
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Qualifications
•    Native-level Chinese and fluent English (spoken and written) – required.
•    Experience working with P2P systems, ideally Coupa.
•    Strong understanding of end-to-end P2P processes.
•    Demonstrated experience delivering training within China; experience in a multinational environment is a plus.
•    Strong facilitation and communication skills, with the ability to engage and influence diverse audiences.
•    Comfortable working in a fast-paced and agile environment, managing multiple priorities with confidence.
•    Familiarity with modern learning tools, platforms, and digital content formats.
•    Strong organisational skills, attention to detail, and a proactive, solutions-focused mindset.
•    Ability to work independently and take ownership of outcomes.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.