Business Analyst – Operations IT, APAC
The Business Analyst plays a critical role in helping to transform the business through analyzing business and system opportunities. The role helps bridge the gap between the business and other IT teams in our organization to improve efficiency. They proactively seek out opportunities to enhance and improve processes and technology solutions in line with strategic goals, ensuring that the solutions delivered to the business are efficient and effective, meeting the customer experience expectations.
The Business Analyst is responsible for maintaining a deep understanding of the business in multiple functional areas, as well as understanding the application landscape and capabilities. They are responsible for analyzing the business process, leading process and technical discussions, facilitating solution definition, and successfully integrating business processes, roles and technology to ensure business objectives are met. In addition to identifying new solutions, the Business Analyst will proactively find ways to improve current processes/solutions, ensuring they are fully optimized and scalable.
Typical Accountabilities
The Business Analyst is expected to take accountabilities in the following:
- Business Needs Identification - Operates with a level of expertise in assessing and defining business need and areas for improvement. Proactively seeks out opportunities to enhance and improve in line with strategic goals. Actively monitors and identifies capability gaps and proposes potential solutions through research internally and externally.
- Business Analysis Planning - Determines appropriate analysis & delivery approach (Waterfall or Agile) to a piece of work depending on its complexity, level of risk, known assumptions, constraints and dependencies. Strong at planning and managing their own and other team member’s activities to meet deliverables and deadlines. Accountable for performance and quality of analytical work delivered, both their own and the work of others.
- Stakeholder Analysis & Change - Effectively identifies stakeholders from certain areas of the business, and actively builds and maintains relationships according to individual stakeholder needs. Contributes to or drives communication plans and change management for project and stakeholders.
- Requirements Analysis and Design Definition - Responsible and accountable for requirements management plans including elicitation, approvals, processes, RAID and scope impacts. Identify functional and technical requirements, translating the requirements into design specifications reflecting Functional Design, User Interface Design and Business Process Design. Closely partners with the Architecture team, ensuring the technical solution will deliver the agreed business benefits and fits with AZ IT strategy and standards.
- Business Case Definition - Shapes and defines the business case, producing detailed business justification for investment including ROI and benefits realization.
- Solution Evaluation - Highly proficient in analyzing and assessing solution proposals and able to articulate supporting reasoning. i.e. assessing business readiness, maximizing value vs. spend.
Works collaboratively with:
- Business Stakeholders to ensure the effective capturing of business requirements , that solutions fulfil their future strategic needs and challenges, and commitment to project objectives
- Business Partners to develop and maintain the business relationship, support business process change and act as point of contact for application development
- Process owners to identify and devise solutions that optimize business process performance, capability and competitiveness
- IT Architecture, Delivery and Support to ensure clear understanding of requirements and effective testing so that the solutions delivered to the business are efficient and effective, meeting the customer experience expectations.
- Internal and External Suppliers to ensure delivery of agreed products and services while ensuring adherence to AZ project delivery standards
Education, Qualifications and Experience
Essential
- Technical or Business Degree or proven relevant experience
- Proven experience of successfully deploying a variety of business analysis tools/techniques to enable business change
- Proven experience of working with integrated IoT systems, using creative and strategic thinking to deliver exceptional results
- Proven experience of digital transformation projects such as AI ML/DL, computer vision, digital twin
- Proven skills and experience managing and controlling project budgets
- Experience working in a global organization where stakeholders and project team members are geographically dispersed.
- Experience of working in a regulated environment
- Experience of working with and managing third party suppliers/vendors
Desirable
- Lean principles
- Pharmaceutical business awareness/business domain knowledge
- Cross industry business awareness/business domain knowledge
- Degree in relevant discipline or formal certification in business analysis practice
- Project Management certifications
- Knowledge of Industry 4.0 digital technologies
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
